Senior Behavioural Advisor in the NSW Behavioural Insights Unit
Alex Galassi is a Manager in the NSW Behavioural Insights Unit. She has driven projects to improve customer outcomes and create accessible services through the application of behavioural science. Alex has worked closely with agencies from across NSW Government in a range of policy areas to quantify, identify and reduce unnecessary frictions for customers. She holds qualifications in Rehabilitation Counselling and Psychology, and is passionate about shaping and delivering equitable services.