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Using websites effectively for sharing cyber security advice

Partner agencies: 
The Australian Cyber Security Centre (ACSC)
Registration date: 
Wednesday, 6 November 2019

The Australian Cyber Security Centre (ACSC) provides cyber security advice to help make Australia the safest place to connect online. BETA is working with the ACSC to test novel ways to present information about cyber security advice in a way that best helps people and organisations to enact that advice.

Additional trial information

Intervention start and end date: 26 August 2019 to 23 October 2019

Ethics approval: Bellberry Human Research Ethics Committee, BETA ETH 2019-001, 3 June 2019

Experimental design including randomisation: Four-arm individually randomised survey experiment delivered as part of a survey collecting information on the cyber security behaviours of small and medium enterprises (SMEs). The initial experimental design was piloted and interventions were refined based on this pilot.

Intervention(s): After completing a survey, participants were randomised to one of three treatment arms to receive cybersecurity information in one of three formats: plain text, infographic or interactive quiz.

Control condition: The control group do not receive cybersecurity information.


  • Average number of correct answers on a test detecting whether 3 emails are genuine or fake.
  • Self-reported intention to update business software
  • Self-reported intention to backup business data

Expected sample size: 1,186 small and medium businesses assigned equally to each of the four arms.

Other: AEA registration