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Journey 1: How to set up a Behavioural Insights Team

Journey One - Behavioural Insights "How To?"

If you’re sold on the benefits of using behavioural insights and want to know how to set up a behavioural insights team in your organisation, then this session is for you. We will explore the critical success factors for setting up a BI team, as well as hear about different operating models and some key lessons learnt across different sectors in Australia and internationally.

Kelly Bidwell also presented via video

Facilitator: Julia Fetherston

Speakers: 
Alex King

Alex King

Dr Alex King is Director of Behavioural Insights in the New South Wales Department of Premier and Cabinet and has headed up the Behavioural Insights Unit since it significantly expanded its scope and size in 2015. He has previously worked for the NSW and UK governments in a number of roles, including in the Prime Minister’s Strategy Unit, planning and performance, environmental strategy, justice, horizon scanning, freedom of information and renewable energy policy. He has a PhD in theoretical astrophysics.

Mariam Chammat

Mariam Chammat

Mariam Chammat is an executive advisor at the French behavioral insights unit within the Interministerial Directorate for public transformation (DITP). Her work consists in translating findings and methods from cognitive and behavioral sciences into improvements in public policies and programs. Mariam also works on strengthening evidence-based policy making by developing and piloting projects between policy-makers and researchers.

Tara Oliver

Tara Oliver

Tara Oliver is the Managing Director of the Behavioural Economics Team of the Australian Government (BETA) in the Australian Government Department of the Prime Minister and Cabinet where she leads a diverse team of behavioural scientists, economists and policy practitioners. Prior to taking on this role, Tara held senior leadership roles in the areas of water policy, regulatory reform and fiscal policy and has contributed to policy development and implementation across a range of other policy areas including retirement incomes and commonwealth-state financial relations.

William Mailer

William Mailer

William Mailer leads the CBA Behavioural Economics Team, a multi-disciplinary unit which works across the Commonwealth Bank of Australia’s business lines to improve the financial wellbeing of customers and communities. Prior to joining CBA, Will established and led the PwC Behavioural Economics team, an international network of practice groups providing specialist consulting services to retail, health, financial services and government sectors. Will gained his behavioural credentials from the Centre for Decision Research and Experimental Economics (CeDEx) in Nottingham, UK.